Privacy Policy

1. Introduction

syncHR ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring a transparent relationship with our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at synchr.expert and when you use our HR technology implementation, system optimization, integration, and advisory services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

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2. Information We Collect

2.1 Information You Provide Directly

Contact Information: When you fill out our contact form, request a consultation, or email us, we collect:

• Full name

• Email address

• Phone number

• Company name and size

• Details about your HR technology needs

Service Engagement Information: When you become a client, we collect:

• Company information and organizational structure

• HR system data (including employee records, recruiting data, and payroll information)

• System credentials and access information for ATS, HRIS, and other platforms

• Project specifications and requirements

• Payment and billing information

Communication Data: We collect information from emails, messages, support tickets, and meeting notes related to your engagement with us.

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2.2 Information Collected Automatically

Website Usage Data:

• IP address

• Browser type and version

• Pages visited and time spent

• Referring/exit pages

• Device information

• Geographic location (general)

Cookies and Tracking: We use cookies to understand how you use our website and to improve your experience. This includes:

• Session cookies (temporary, deleted when you close your browser)

• Persistent cookies (remain on your device)

• Analytics cookies to track website performance

Third-Party Analytics: We use analytics tools to monitor website traffic and user behavior.

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3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Implementing, configuring, and optimizing your HR systems

• Communication: Responding to inquiries, providing updates, and maintaining client relationships

• Project Management: Managing timelines, documentation, and project coordination

• Training and Support: Providing onboarding, training, and ongoing support

• Analytics and Improvement: Understanding user behavior to improve our website and services

• Compliance: Meeting legal, regulatory, and contractual obligations

• Marketing: Sending newsletters and service updates (only to those who opt-in)

• Security: Protecting against fraud, unauthorized access, and other security threats

• Business Operations: Processing payments, maintaining records, and general business administration

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4. How We Share Your Information

4.1 Service Provider Sharing

We share information with trusted third-party service providers who assist us in operating our website and delivering services:

• Cloud hosting providers

• Payment processors

• Project management and communication tools

• HR technology platforms you authorize us to integrate

• Analytics providers

These service providers are contractually obligated to use your information only to the extent necessary to provide services to us.

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4.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, or government requests

• Enforce our agreements and policies

• Protect against fraud or security threats

• Protect the rights, privacy, safety, or property of syncHR, our clients, or the public

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4.3 Business Transfers

If syncHR is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

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4.4 Your Consent

We do not sell your personal information to third parties for their marketing purposes. We will share information beyond what's described in this policy only with your explicit consent.

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5. Data Security

syncHR implements comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: Data in transit is encrypted using SSL/TLS protocols

• Access Controls: Information is restricted to employees who need it for their job functions

• Authentication: We use password protection and multi-factor authentication where appropriate

• Regular Audits: We conduct security assessments and vulnerability testing

• Data Minimization: We collect and retain only the information necessary for service delivery

• Employee Training: Our team receives privacy and security training

However, no security system is completely impenetrable. While we strive to protect your information, we cannot guarantee absolute security.

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6. Data Retention

We retain your information for as long as necessary to:

• Provide our services

• Fulfill contractual obligations

• Comply with legal requirements

• Maintain business records

When information is no longer needed, we securely delete or anonymize it. If you request deletion, we will remove your information within 30 days, except where we're legally required to retain it.

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7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 GDPR Rights (EU/UK Residents)

• Right to Access: Request a copy of the personal data we hold about you

• Right to Rectification: Request correction of inaccurate information

• Right to Erasure: Request deletion of your information ("Right to Be Forgotten")

• Right to Restrict Processing: Request limitation on how we use your data

• Right to Data Portability: Request your data in a transferable format

• Right to Object: Object to processing of your information

• Right to Withdraw Consent: Withdraw consent at any time

• Right to Lodge a Complaint: File a complaint with your local data protection authority

7.2 CCPA Rights (California Residents)

• Right to Know: Request information about data collected, used, and shared

• Right to Delete: Request deletion of collected information (with exceptions)

• Right to Correct: Request correction of inaccurate information

• Right to Opt-Out: Opt-out of data selling or sharing (note: we do not sell data)

• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

7.3 Exercising Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@synchr.expert

• Mailing Address: syncHR, Boston, MA (contact form at synchr.expert)

We will respond to verified requests within 30 days (or as required by applicable law).

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8. Cookies and Tracking Technologies

8.1 Cookie Management

We use cookies to:

• Remember your preferences

• Track website analytics

• Improve user experience

• Enable essential functionality

8.2 Third-Party Cookies

Third-party services on our website may set their own cookies. You can control cookies through your browser settings:

• Most browsers allow you to refuse cookies or alert you when cookies are being set

• Visit www.aboutcookies.org for detailed instructions by browser

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8.3 Do Not Track

Some browsers include a "Do Not Track" feature. Currently, web standards do not provide a uniform way for websites to recognize Do Not Track signals, and syncHR does not currently respond to such signals.

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9. International Data Transfers

If you are located outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries. These countries may have different data protection laws than your home country. By using our services, you consent to such transfers, subject to appropriate safeguards.

For EU/UK residents, we rely on:

• Standard Contractual Clauses (SCCs)

• Adequacy Decisions

• Your explicit consent for specific transfers

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10. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information we collect

• Right to delete personal information we collect

• Right to opt-out of the selling or sharing of personal information

• Right to correct inaccurate personal information

• Right to limit our use of sensitive personal information

To submit a request or appeal, contact us at privacy@synchr.expert. We will verify your request and respond within 45 days.

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11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

syncHR
Email: ops@synchr.co
Website: www.synchr.expert
Location: Boston, MA

Data Protection Officer: We can connect you with our Data Protection Officer for GDPR-related inquiries.

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12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date

• Sending you email notification for significant changes

• Requiring your consent if required by law

Your continued use of our website or services following posting of changes constitutes your acceptance of the revised Privacy Policy.

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13. State-Specific Privacy Rights Summary

GDPR (EU/EEA): Lawful basis for processing, data subject rights, international transfers
CCPA/CPRA (California): Consumer rights to know, delete, correct, and opt-out
VCCPA (Virginia): Similar rights as CCPA with exemptions for service providers
CPA (Colorado): Consumer rights to access, delete, correct, and opt-out of targeted advertising
Utah UCPA: Similar framework with additional sensitive data protections

We comply with all applicable state and federal privacy laws.

 

syncHR is committed to your privacy and transparent data practices.
For more information about our services, visit www.synchr.expert.